We answer around the clock in your name, and we keep following up after the first call — until it’s on your calendar.
We handle every one of them.
Live in 10 to 14 business days after your onboarding call, once we have everything we need to set you up. Texting switches on when the carriers approve your registration.
That's the part they leave out. You buy the software, you get a login and a password, you open it — and it's empty. You try for a while.
Then it just sits there. Half built, half used, billing you every month for something you never even figured out how to use.
That doesn't happen here. Setting it up is our job — that's what you're paying for. It's built and working before you ever log in. All we need is about two hours of your time to tell us how you run things. That's your experience going in — and it's what makes this yours instead of something off a shelf.
Everything else — the number, the registration, the sequences, the calendar, the wiring — is ours. You will not be asked to configure anything, ever.
Most people who buy a system like this never finish setting it up. They get a login, a folder of tutorials and a trial that runs out while the box is still empty — then they keep paying for another six months, because cancelling feels like admitting it didn't work.
We do the setup. We do the wiring. We do the changes when you want something different. You approve what it says, and you get on with your day.
Find the step that’s yours. It tells you which plan you need. Each step is stamped with a date, so your dashboard can show you the gaps between them.
Known wraps the whole line. Our team is working in it with you every month, not just keeping it running. Look for the orange Known note at each step.
“I was on a job when it rang.”
A missed call gets a text back within seconds, in your name. Calls, texts, forms and chat all land in one inbox.
KnownCall tracking shows which ad, listing or website the inquiry came from. Forms and surveys by link or QR code land on your lead board.
“The form came in at nine at night.”
Every new inquiry gets an instant first text. The person knows you got it before they’ve put the phone down.
ScheduledA virtual receptionist picks up the call, and a text message receptionist and a website chat receptionist answer back and forth, so the conversation is already moving while you’re on the job.
KnownRoom to spare: 1,000 receptionist minutes and 8,000 texts a month, so nobody waits, even in your busiest month.
“I sent the price three weeks ago.”
Whatever you send gets followed up four times over two weeks, without anyone having to remember.
KnownTwo new automations built for you every month, so your follow-up keeps getting better.
“They said yes at 11:40 at night.”
A virtual receptionist books it on the call. Online booking works at any hour, with a confirmation that goes out on its own.
KnownYour receptionist is kept up to date for you: up to two small updates a month, like hours, services or holiday closures.
“The day before, it slipped their mind.”
Reminders go out the day before. If someone can’t make it, they get a text to rebook, so an empty slot gets a second chance.
“The estimate is still on the kitchen table.”
Estimates are signed on the customer’s phone. Payment links and text-to-pay let them pay right from the text, through your own payment account.
“They loved the work. Nobody asked.”
A review request goes out after every job, and your happiest customers are asked who else needs you.
KnownEvery review is answered for you and posted with your approval.
“That was a year ago.”
Customers who haven’t booked in a year hear from you again.
KnownAn email newsletter tool, so you can keep in touch with every past customer yourself.
Every quarter we go through your numbers and tell you what to change.
Every year a check-up of your whole setup, with what to switch on or turn off.
Every month two new automations, and your receptionist kept current.
Your dashboard shows these for your own business, every day, on every plan.
This is Nora. She called at 11:40 p.m. — “after hours,” which is when people actually call. Not one step of this needed you awake.
All of that happened while you were asleep — and the summary was in your inbox at 11:43 that night, three minutes after the phone rang. You read it with your coffee.
You're out there doing the actual work. And while you're doing it, three calls go to voicemail. You see them sitting there. By the time you get to them, two have already hired somebody else.
The work isn't what's limiting you. It's the work you never got to in time.
Not your skill. Not your hours. Every call nobody answered is a job somebody else did. Every quote that went quiet is money still on the table.
I've run my own business since 2002. Sundays at my desk working out who I owed a call back. Leads sitting in a notebook. Me, standing between a customer and a booked job.
I fixed it for my own company first. That’s the only reason I’d build it for yours.
You still run your business. You still call people back. What changes is that nothing gets lost. You get one screen with your calls, texts, messages and calendar, already set up and working, so you always know exactly who’s waiting on you.
Not a login and a folder of tutorials. Switched on, wired together and set up around how you already work, before you ever see it.
Calls, texts, email and your website chat, all in one place, plus Facebook and Instagram messages on Scheduled and Known. You answer from your phone, and everything going back out goes out as your business, from your own address.
Every lead in one of six columns, moving forward. Look at it any time and see exactly who is waiting on you and who is being worked.
Booking pages in your brand, your whole team in one view, and two-way sync with Google and Outlook — so a slot you fill on your own phone closes on the booking page before anyone else can take it.
First ring, any hour, in your name. It knows your prices, your hours and your rules, and it books straight onto the calendar while they're still on the line.
It answers your texts back and forth, any hour, in your name. It knows your prices, your hours and your rules, and it books the job right in the conversation.
Scheduled · KnownA chat window on your own site that talks with visitors, answers the usual questions and books the appointment, so a visitor at midnight becomes a booking by morning.
Scheduled · KnownThe questions you'd have asked anyway, on your site, landing on the board with the answers attached instead of in an inbox you read on Sunday night.
Booked, confirmed, reminded the day before, and followed up after. Fewer people forget, fewer empty slots, and fewer gaps you only find out about on the day.
Send a clean estimate or proposal from the conversation, and your customer reviews and signs it on their phone. No printing, no scanning, no waiting on a signature.
Scheduled · KnownA customer can pay from a text or a link, through your own payment account, so the job is paid for before you have left the driveway.
Scheduled · KnownWhen somebody cancels or doesn’t show, a text goes out right away offering a new time, so the empty slot gets a second chance.
Scheduled · KnownA text goes back within seconds of every missed call. Every new lead gets followed up. A quote that went quiet is followed up four times over two weeks. All of it is switched on before you see it, and none of it depends on you remembering. On Known, we build two new ones for you every month.
Texts and emails to the people who already know you, going out as your business. Customers who haven’t booked in a year get a nudge to come back.
Asked at the moment they're happiest, not three weeks later. When one lands, it gets a reply in your voice — and you never have to write it.
See it as the month unfolds. Leads coming in, moving along and converting, plus sales and revenue, all on one screen you can open any day.
On Scheduled and Known. Connect Facebook, Instagram, your Google Business listing, LinkedIn, TikTok, YouTube, Pinterest and Threads to one calendar, then write a post once and send it to whichever of them you pick. Load a month in one sitting if that's how you work. We connect the accounts, and we reconnect them when they drop — which they do, and it's the reason most businesses' scheduling quietly stops working without anyone noticing.
Those last two columns are the ones worth watching. The eleven who booked on a follow-up are people who would simply have been gone.
Four steps, and you're only really needed for the first one. The ten to fourteen business days start after your onboarding call, once we have everything we need to set you up. If something is still on its way, we can get your dashboard ready while you gather it, and the clock starts once it’s in. Texting switches on when the carriers approve your registration.
A short form first, so the call isn't spent on basics: your business details, the number you use now, your website, your hours and what you offer. Then one call for the things a form can't ask — how you like things done, and the questions your customers ask you every week.
We wire it up around what you already have — your number, your customer list, your calendar. This is the part we're built for, and it happens in the background. Nothing changes for the people trying to reach you, and you keep running your business exactly like you did yesterday.
Live training that ends when you've actually got it, not when the clock runs out. It's recorded, so you can rewatch it or hand it to your staff.
We begin working behind the scenes the day you sign.
Booked on the calendar at signup, not promised vaguely. What came in, what got answered, what got scheduled, what changed. If you want nothing changed, nothing changes and your daily dashboard keeps running.
Nobody writes down the work they never followed up on. The call you couldn't take. The quote you gave three weeks ago. The message that came in on a Sunday. None of it shows up on the books — you just never hear back, and you assume they found somebody cheaper.
Usually they didn't. They went with whoever answered and whoever stayed in touch — and plenty of the time, your competitor charged more than you were going to.
Here's what that's worth in your business.
Slide the two bars to put in your own numbers. What you see now is just an example.
One job you didn't know about covers the cost for the month. The rest of that money is yours to grow on — and it comes around again next month.
And speed decides more of it than you'd think. Harvard Business Review audited 2,241 U.S. companies: the average first response to an inbound lead took 42 hours, and 23% never responded at all. Answer within an hour and you're nearly seven times likelier to qualify that lead than if you wait two — and more than sixty times likelier than if you wait a day. The Short Life of Online Sales Leads, HBR.
You're most likely paying for scheduling, for texting, for email, for a review tool, and for whatever runs your booking. Four or five separate bills, and here is the real total, added up in one place.
The numbers in the boxes are an example. Click a box and type what you actually pay each month, and the total changes as you go. Rough figures are fine. Nothing is sent anywhere — this only runs in your browser.
Bring your number to the call. We'll tell you honestly which way it goes — and sometimes the answer is that we cost more. That's still the right call when the pieces finally work together instead of sitting in six tabs.
Three plans, named for what they actually do. Every one can be paid yearly if you'd rather pay once and be done, and setup, training and support are in all three. Start wherever fits you today, then climb a rung whenever you’re ready — each plan builds on the one before it.
For solo owners, small businesses and professional practices that want every call answered and every quote followed up, without adding a thing to their day.
Nothing falls through anymore. You still book the job — but you stop losing the ones you never heard about.
For established businesses that want the phone covered and the calendar filled around the clock, without handling any of it themselves.
The phone gets answered and the work gets worked — without hiring anyone.
For businesses ready to grow their visibility, their reputation and their repeat work, with the work done for them every month.
Scheduled is a better back office. Known is us working in it every month.
Prices shown are for bank transfer, check or debit card. Paying by credit card adds 2.9%, and the credit card price is shown under each plan. Annual is pay ten months, get twelve.
Run a charitable organization or a 501(c)(3)? Click here for the information and pricing →
Ten months’ money covers twelve. Annual is paid by bank transfer, check, debit card or credit card. A credit card adds the 2.9% processing fee; the other three never do. Setup is charged separately and is non-refundable once paid.
Every plan includes the texts and receptionist minutes a normal month uses. If you go over, the extra is billed automatically through your account, with a receipt: $20 per extra 1,000 texts and $0.35 per extra receptionist minute.
This is the part most people find out about after they’ve paid. You get a chat bubble, a help article, and a queue that nothing ever comes out of. We’re not going to tell you somebody answers in five minutes at midnight. We’re telling you it gets answered, by someone who knows your account, and that asking never costs you anything.
You message us with a question, or when something isn’t working right. You ask from your dashboard and hear back within 24 hours, sometimes right away. Included in every plan, for as long as you’re with us.
A support button right where you’re working, and an assistant built into it that answers questions any hour — Sunday morning included. Plus a help center you can search at eleven at night, and your training recorded so you can rewatch it or hand it to your staff.
Not a rotating support desk reading your history for the first time. We built it, so we already know how yours is set up and why.
Chat and phone, and every message gets a response within 24 hours, most of the time sooner. Some fixes take longer, and we tell you where it stands. If it’s easier to talk it through, we’ll get on a call.
Adjusting something that already exists isn't a project. It's maintenance. Say the word and it's done.
I didn't build this to sell. I built it because I was the bottleneck in my own business and I wanted my Sundays back.
Five hours of every Sunday going into admin. Follow-up on open quotes done from memory, or not at all. Every new hire trained in person, the same way, over and over. Missed calls turning into lost jobs I never even found out about.
A missed call texts back in seconds. Follow-up runs whether I remember it or not. Customers book themselves and get reminded. Reviews get asked for every time. Training was recorded once and gets rewatched instead of repeated.
The five-hour Sunday is minutes. Fifteen to twenty hours a week back from marketing follow-up. Ten-plus hours of management time saved on every new hire. Same company, same me, no extra office staff.
Those are my numbers, from my own company, over twenty-four years of running it. They're the only ones on this page.
Every plan includes the texts and receptionist minutes a normal month uses. If you go over, the extra is billed automatically with a receipt: $20 per extra 1,000 texts and $0.35 per extra receptionist minute.
Yes. Medical, dental, chiropractic and mental-health practices need our HIPAA setup before we start, so patient information is handled the way the law requires. Ask us first and we’ll walk you through it.
No. In your first thirty days from the day you sign, just email us. After that it’s thirty days’ notice by email. If you leave, your phone number goes with you and your contact list is sent to you within a week, free.
We don’t pause plans, and it works for you: the phone keeps getting answered and reviews keep coming in through the slow months. If you’d rather stop completely, cancel with thirty days’ notice and start again whenever you’re ready.
No. You keep the number your customers already know, and we do the phone setup around it. If you ever leave, the number goes with you.
You’re not stuck. The months you used are recharged at the regular monthly rate and the difference comes back within fourteen days. From month ten on, nothing is owed either way.
There’s nothing for you to set up. None of it. We build it, connect it and register it, and show you the three things you’ll touch. All we need from you is about two hours talking about your business.
The answering and follow-up work from the day it goes live, and that’s usually where the first recovered job comes from. Reviews and search visibility build over weeks.
Owner-run businesses and professional practices. If you sell appointments and you’re losing work to a missed phone call, this is for you.
You could, and for some businesses that’s right. But a part-time office person costs north of $2,000 a month, works the hours you pay for, and can’t answer the phone at seven on a Sunday night. Riseside doesn’t replace a person you need. It covers the hours nobody’s there and the follow-ups nobody remembers.
No. Once it’s set up it runs on its own, and we maintain it. You get the app and the three things you’ll touch. The rest is ours to run.
Your site stays exactly where it is, with whoever built it. We put our forms, booking calendar and chat onto it. We don’t take it over or host it.
We get on a call and learn how your business runs. Then we register your business to text, set up the answering and follow-up, connect your calendar and turn on review requests. From there it’s ours to run, and you go back to work.
I’ve been where you are. Running my own business since 2002 taught me the work is the easy part, and the right systems are what let you stop being the bottleneck. This is what I built for my own company, so you get to skip the trial and error.
You already know which call you didn't get to this week. Pick a plan and I'll take it from there — or book fifteen minutes and I'll tell you honestly which one you need.
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