Texting consent

HOW RISESIDE TEXTS WORK

When you give us your mobile number, you choose whether to get texts from Riseside. This page explains what you are agreeing to. You can stop at any time.

What you agree to when you sign up

Next to the phone number box on our forms you will see a box to tick, with this wording:

Ticking the box is your choice, and it is not a condition of buying anything from us.

How our text messages work

1. This campaign sends SMS notifications, alerts and occasional marketing communication to customers who have opted in to receive SMS notifications.
2. You can cancel the SMS service at any time. Simply text “STOP” to the number you received the message from. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support@riseside.us or (631) 823-7711.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
6. For privacy-related inquiries, please refer to our Privacy Policy.

Who to contact

Text HELP to (631) 823-7711, call (631) 823-7711, or email support@riseside.us.